Troubleshoot the Out of Office Assistant

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This feature requires Microsoft Exchange.

Show One of my rules has a red X next to it.

When an action specified for a rule cannot be performed, a message appears, and an X appears next to the rule in the Out of Office Assistant dialog box. The message explains what needs to be done to correct the rule. To fix the rule, click Edit Rule, and then make any necessary changes.

Show The Out of Office Assistant menu command isn't on the Tools menu.

This is an Exchange add-in feature that may have been disabled. You need to enable the menu command.

On the Tools menu, click Options.
Click the Other tab, and then click Advanced Options.
Click Add-In Manager.
Select the option Exchange Extensions commands.

Show I receive an error message when I click the Out of Office Assistant command.

You are working offline. If you using Cached Exchange Mode, on the File menu, click Work Offline. Otherwise, you must specify the connection behavior at startup.

Show People sending messages to me are receiving multiple Out of Office messages from me.

Out of Office Assistant has been turned on, and you have also created a rule to reply to all messages sent to you, while you are out. Change your Out of Office Assistant rule, or turn the rule off.